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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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I’m Jhigd

April 23, 2025

5  out of  5
rating by I’m Jhigd
"Mrs.Kim was wonderful and she sang happy birthday to me !!!!!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Mrs. Kim made your day special by singing happy birthday. We're delighted to know you had such a positive experience with us. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Justin Sowell

April 17, 2025

5  out of  5
rating by Justin Sowell
"A+ Linda and her crew are all excellent! Do yourself a favor and call her first !!"
We responded:
"Thank you, Justin, for your fantastic feedback! It's wonderful to hear that you had such a positive experience with our team. Your recommendation means a lot to us, and we're happy to have been able to assist you. If there's anything else you need, feel free to reach out."
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Daniel Stanley

April 9, 2025

5  out of  5
rating by Daniel Stanley
"Always the best customer service!"
We responded:
"Thank you, Daniel, for your kind words and 5-star review. It's awesome to hear that you've had such a positive experience with our customer service. Your feedback is greatly appreciated!"
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James Shores

April 8, 2025

5  out of  5
rating by James Shores
"Kimberly Jones was very helpful getting my insurance set up. She was able to quickly troubleshoot what was needed and get my policy taken care of."
We responded:
"Thank you, James, for sharing your experience. It's great to hear that Kimberly was able to assist you efficiently with setting up your insurance. We appreciate your feedback and are glad to know you had a positive experience with our team. Your satisfaction is important to us, and we're here to help whenever you need it."
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T Ash

March 31, 2025

5  out of  5
rating by T Ash
"Kimberly Jones at State Farm, Marianna, FL 32448, is the most helpful agent I have ever dealt with. When my work needed proof of Insurance, she went above and beyond to make sure that I was able to work in good standing. She is thorough and efficient. She walked me through all of the important points and stayed on the phone with me to make sure I received all the information in my email box. She is a great asset to her company! Thank you so much!"
We responded:
"Thank you for sharing your experience with Kimberly. It's wonderful to hear how she went above and beyond to assist you with your insurance needs. Ensuring our customers receive thorough and efficient service is a top priority, and it's great to know Kimberly delivered on that promise. Your feedback is greatly appreciated and will be shared with her and the team. Thank you for choosing us for your insurance needs!"
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Joseph Byler

March 29, 2025

5  out of  5
rating by Joseph Byler
"Kim was a great help! Felt like family. Thank for always being there"
We responded:
"Thank you, Joseph, for sharing your experience with us. It's wonderful to hear that Kim made you feel like family and was able to assist you so well. Your feedback is greatly appreciated, and we're glad to be there for you whenever you need us."
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Beverly Kunkle

March 25, 2025

5  out of  5
rating by Beverly Kunkle
"The agent was very nice. She was knowledgeable and explained everything and did a wonderful job taking care of everything I needed done today."
We responded:
"Thank you, Beverly, for sharing your positive experience. It's great to hear that you found the service knowledgeable and helpful. Your feedback is truly appreciated, and we're glad we could assist you with everything you needed."
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Chris Murray

March 23, 2025

5  out of  5
rating by Chris Murray
"Updated 3/23/25 - I once again had the pleasure of assistance on my policies from Ms. Jones this past week. As usual, the visit was efficient, and all questions answered and issues addressed. Thank you, Kimberly! Kimberly Jones assisted me today with the needs on my account. She was kind and efficient in her tasks. Extremely enjoyable to interact with. Thank you so much for your assistance today. I’m not sure what they pay you, but it certainly is not enough!"
We responded:
"Thank you for sharing your experience with Kimberly! It's wonderful to hear how kind and efficient she was in assisting you with your account needs. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to Kimberly. Your satisfaction is important to us, and we're delighted to have been able to provide you with such a positive experience."
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Joe Crutchfield

March 14, 2025

5  out of  5
rating by Joe Crutchfield
"Kimberly helped me and answers my questions i would recommend her to anyone"
We responded:
"Thank you for sharing your experience, Joe. It's wonderful to hear that Kimberly was able to assist you and answer your questions effectively. Your recommendation means a lot to us, and we're glad to have been able to provide you with the service you deserve."
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Melissa Sawyer

March 4, 2025

5  out of  5
rating by Melissa Sawyer
"Great experience. Kimberly always answered all my questions and was and is very helpful."
We responded:
"Thank you, Melissa, for sharing your positive experience with us. It's wonderful to hear that Kimberly was able to assist you effectively and answer all your questions. We appreciate your feedback and your perfect rating. Your satisfaction is our priority, and we're glad to have been of help. If you need any further assistance, feel free to reach out."
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Kelley Jenkins

February 25, 2025

5  out of  5
rating by Kelley Jenkins
"Kimberly answer my questions and was very helpful. Thank you for the great service!"
We responded:
"Thank you, Kelley, for sharing your positive experience with us. It's wonderful to hear that Kimberly was able to assist you effectively. We appreciate your feedback and are glad to know you received great service. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
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Liz

February 24, 2025

5  out of  5
rating by Liz
"Thank you Kimberly for all your help."
We responded:
"Thank you, Liz, for sharing your positive experience. It's wonderful to hear that Kimberly was able to assist you effectively. Your feedback is greatly appreciated."
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Dylan

February 24, 2025

5  out of  5
rating by Dylan
"Thank you Kimberly Jones for all your help on the quotes and going over coverages"
We responded:
"Thank you, Dylan, for sharing your positive experience. It's wonderful to hear that Kimberly was able to assist you effectively with your quotes and coverage details. Your feedback is greatly appreciated, and we're glad to know you had a great experience with us."
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Banian Josey

February 10, 2025

5  out of  5
rating by Banian Josey
"Kimberly Jones Was very helpful and great to work with over the phone. Thank you for your assistance"
We responded:
"Thank you for sharing your positive experience with Kimberly Jones. It's wonderful to hear that she was helpful and great to work with over the phone. We appreciate your feedback and are delighted to know you had a 5-star experience with us. Your satisfaction is important, and we look forward to continuing to assist you with your insurance needs."
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gregory broome

February 6, 2025

5  out of  5
rating by gregory broome
"Very friendly and knowledgeable staff. Kimberly Jones is the best."
We responded:
"Thank you for sharing your positive experience with us. We're delighted to hear that you found our staff friendly and knowledgeable. Kimberly Jones will be pleased to know she made such a great impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Peter “Sonny” Fortunato

February 1, 2025

5  out of  5
rating by Peter “Sonny” Fortunato
"True professionals in the insurance business. I trust Linda with everything I have."
We responded:
"Thank you, Peter “Sonny”, for your kind words and trust in our team. It's wonderful to hear that you feel confident with us handling your insurance needs. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."
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kimberly weaver

January 21, 2025

5  out of  5
rating by kimberly weaver
"Katelyn Hommel was very helpful and efficient. She answered all of my questions and stayed on top of everything while we worked through getting vehicle insurance for my family. She is a valuable asset to State Farm!"
We responded:
"Thank you, Kimberly, for sharing your positive experience with Katelyn. It's wonderful to hear that she was helpful and efficient in assisting you with your vehicle insurance needs. We truly appreciate your kind words and are glad to have Katelyn as part of our team. Your feedback means a lot to us!"
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Jonathan Taylor

January 13, 2025

5  out of  5
rating by Jonathan Taylor
"Kimberly Jones was very helpful in explaining and helping me understand my policy and things I needed to change and update. I give her a Ten."
We responded:
"Thank you, Jonathan, for sharing your positive experience with Kimberly. It's wonderful to hear that she was able to clearly explain your policy and assist with the necessary updates. Your feedback and perfect rating are greatly appreciated. We look forward to continuing to serve your insurance needs."
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Henry Vila

January 10, 2025

5  out of  5
rating by Henry Vila
"Kimberly Jones took care of my account today. Very professional and easy to interact with. Awesome Job!!"
We responded:
"Thank you, Henry, for sharing your positive experience with us. It's wonderful to hear that Kimberly provided you with professional and easy service. We appreciate your feedback and your perfect rating. Your satisfaction is our priority, and we're glad to have met your expectations."
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Carolyn Pybus

January 9, 2025

5  out of  5
rating by Carolyn Pybus
"Wonderful experience with Kim! In less than 15 minutes she had my questions answered and our new vehicle covered, documents signed, cards emailed! We have been with State Farm 30+ years and the service has always been great, this morning’s experience was nothing less!"
We responded:
"Thank you, Carolyn, for sharing your wonderful experience with Kim! It's fantastic to hear that she was able to assist you so efficiently and effectively. We're delighted to know that after 30+ years with State Farm, you continue to receive the great service you expect. Your feedback is greatly appreciated and motivates us to keep providing excellent service."
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Jerome Peterson

January 7, 2025

5  out of  5
rating by Jerome Peterson
"Kimberly jones really did a great job helping me today."
We responded:
"Thank you, Jerome for sharing your positive experience with Kimberly Jones! It's wonderful to hear she provided great assistance. Your feedback is greatly appreciated and helps us continue delivering excellent service."
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Kevin Barber

January 6, 2025

5  out of  5
rating by Kevin Barber
"Kim and Katelyn have helped me on different occasions. They are both very helpful and friendly. It is a good feeling to know when I call the Marianna office, I'm not having to press "1" or any other button just to talk to someone in English. They actually answer the phone without having to go through any button pushing and rerouting."
We responded:
"Thank you, Kevin for sharing your positive experience with Kim and Katelyn at our Marianna office! It's wonderful to hear that their helpful and friendly service made your interactions smooth and straightforward. We strive to provide a personal touch, and your feedback affirms that we're on the right track. Your satisfaction is our priority, and we appreciate your 5-star rating!"
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amy sampson

December 19, 2024

5  out of  5
rating by amy sampson
"Excellent customer service by Kimberly jones. Call her for all your insurance needs! We love you 2 Linda! Roy says Hi 2!"
We responded:
"Thank you, Amy Sampson, for sharing such a wonderful review! It's fantastic to hear that Kimberly Jones provided excellent customer service. Your kind words mean a lot, and we're thrilled to know you and Roy are happy with our services. Linda sends her love back, and we all appreciate your support!"
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Joni Williamson

December 16, 2024

5  out of  5
rating by Joni Williamson
"The ladies in the office always give great customer service. I really do appreciate our local State Farm office! A special shout out to Kim and Katelyn, thank you ladies for always being available to answer my questions and even for my late phone calls & texts!"
We responded:
"Thank you so much, Joni! We're delighted to hear that you've had such positive experiences with our team. Kim and Katelyn will be thrilled to know they made a difference for you. Your kind words and support mean a lot to us. We're here whenever you need us!"
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ANTONIQUE SHARPE

December 11, 2024

5  out of  5
rating by ANTONIQUE SHARPE
"Kimberly Jones was extremely helpful when I called in to the office. She answered all of my questions in detail and gave me a break down of the information I requested. I am extremely grateful for her help and service."
We responded:
"Thank you, Antonique Sharpe, for sharing your experience with Kimberly Jones. It's wonderful to hear how helpful she was in addressing your questions and providing detailed information. Your feedback is greatly appreciated!"